This Privacy Policy explains how Clau Araya ("we," "our," or "us") collects, uses, and protects your information when you purchase products or services or visit our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect personal and non-personal information to provide and improve our products and services. The types of information we collect include:

• Personal Information: Name, email address, phone number, billing information (including payment details), and any information you provide when you contact us or complete a transaction.

• Usage Data: Internet protocol (IP) address, browser type, device information, pages visited, time spent on pages, and other diagnostic data to analyze how our website is used.

• Purchase History: Information about the products or services you have purchased.

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2. How We Collect Information

We collect information through the following means:

• Directly from You: When you complete a purchase, fill out a form, or contact us via email.

• Automatically: When you browse our website, we use tools to gather information about your interaction with our site.

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3. Purpose of Collecting Information

We collect your information for the following purposes:

• To process and complete your orders, including payment transactions.

• To provide customer support and respond to your inquiries.

• To improve our products, services, and website functionality.

• To send you important updates, promotional offers, and marketing communications.

• To comply with legal obligations and protect our rights.

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4. Payment Processing

All payments are processed securely through PayPal, our official payment provider. PayPal adheres to industry-standard security measures to ensure the safety of your payment information. We do not store your payment details on our servers.

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5. Data Storage and Security

We are committed to protecting your information. Your personal data is stored on secure servers provided by our web hosting platform. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, or alteration.

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6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website or providing our services, such as payment processors.

• To Comply with Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations or protect our rights.

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7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we have about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to certain legal obligations.

• Withdraw Consent: If you no longer want us to process your data, you can contact us at any time.

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To exercise any of these rights, please contact us at support@clauaraya.com.

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8. Privacy Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch with us at:

 

Email: support@clauaraya.com